A customer called late at night with the end of the key snapped off in the car door. The key was badly worn and had not been turning without force and jiggling (until it finally snapped!). Customer thought he would need new locks.
The key was extracted from the lock. A new key was then cut with a computerised machine which cut to the measurements the original key when it was brand new. The new key worked smoothly, new locks weren’t needed and customer could drive away happy.
This is the snapped key held together in the trace cutting jig. It was necessary to reproduce a one piece copy of the snapped key. Only a key in one piece could be decoded by the computerised cutting machine.
We’d only supplied this lock last month but somebody snapped a key off, then pushed the broken part even further in with an old nail. It was impossible to remove the snapped part. This is the larger body size of the Master Pro Series padlocks.
We had to do a destructive removal of this chunky padlock. It was a right pain to get off, and I was very impressed with the amount resistance it put up. Getting it off was neither quick, nor quiet. Well done this lock.
We were asked to secure a commercial premises following a break in. The existing lock on the external door was a 3 lever, only really suitable for an internal door or bathroom, certainly not the main entrance.
Because of the badly fitted door the original lock bolt only entered the keep by about 2mm. The burglar simply pushed the door and the frame apart to get in.
A BS (British Standard) 2007 mortice lock has a minimum bolt throw of 20mm and makes it much more difficulty to prise door and frame apart. In addition there are specifications for minimum key differs, sawing and drill resistance.
This antique rimlock was taken off a chapel undergoing renovation. The key was lost back in the depths of time and the owner wanted to keep as much of the original fabric as possible.
The bolt and the stump needed hammering flat as vandals had damaged it during a break in years ago. The mainspring was completely snapped and needed replacing. A similar era salvaged key was hand filed to work in the lock.
This door locked with a mechanical keypad was non destructively opened for a customer. The combination wasn’t passed on when the premises changed hands. Once the door was opened the code was changed so that the customer can now use the door.
Client needed a mortise deadlock fitting to a double fire door (for use only when the building is unoccupied). To comply with fire regulations the lock was covered with an intumescent seal. Extra smoke and flame seals were subsequently fitted over the strike plate.
Customer’s front door couldn’t be unlocked with the key and the door was jammed shut. We were able to open the door and removed the lock for investigation. The problem was clear. The tail of the bolt that is pulled by the bolt thrower to withdraw the bolt had snapped right off. A replacement lock was fitted.