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We’d only supplied this lock last month but somebody snapped a key off, then pushed the broken part even further in with an old nail. It was impossible to remove the snapped part. This is the larger body size of the Master Pro Series padlocks.

We had to do a destructive removal of this chunky padlock. It was a right pain to get off, and I was very impressed with the amount resistance it put up.  Getting it off was neither quick, nor quiet.  Well done this lock.

Note to self: Don’t let your van slide backwards down a hill into a ditch on a bank holiday. Fortunately shops open again today so could buy myself a winch.

This antique rimlock was taken off a chapel undergoing renovation.  The key was lost back in the depths of time and the owner wanted to keep as much of the original fabric as possible.

The bolt and the stump needed hammering flat as vandals had damaged it during a break in years ago. The mainspring was completely snapped and needed replacing.  A similar era salvaged key was hand filed to work in the lock.

This door locked with a mechanical keypad was non destructively opened for a customer. The combination wasn’t passed on when the premises changed hands.  Once the door was opened the code was changed so that the customer can now use the door. 

Client needed a mortise deadlock fitting to a double fire door (for use only when the building is unoccupied). To comply with fire regulations the lock was covered with an intumescent seal.   Extra smoke and flame seals were subsequently fitted over the strike plate.

Customer’s front door couldn’t be unlocked with the key and the door was jammed shut.  We were able to  open the door and removed the lock for investigation.  The problem was clear. The tail of the bolt that is pulled by the bolt thrower to withdraw the bolt had snapped right off. A replacement lock was fitted.

A customer rang with the tip of his key snapped off the ignition.  It wasn’t possible to extract the broken part in situ therefore the ignition barrel and steering lock were removed. This enabled the customer to drive off (avoiding a parking fine). The ignition was then stripped (much more than shown in the photos) to removed the stray part and to cut a new key.  (Note: customer was able to provide proof of ownership of the vehicle).

As the temperature changes UPVC doors can become difficult to lock/unlock. If it needs excessive force to lift the handle or turn the key then the door needs adjust or the mechanism inside can fail completely. If it fails in the locked position it can be difficult to fix. It’s far cheaper to adjust the door, and to avoid anything failing.

If the door does become stuck open or closed, give us a ring and see if we can fix it for you.