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Some jobs from this week.

A random selection of locksmith jobs from Forest of Dean this week.

Kia Sorento replacement key

Lost key replaced for Kia Sorento in Coleford. In between being purchased and collected the original key had been lost. It is normally much cheaper to get an existing key/transponder duplicated than cut and programme a new one from scratch.

VW Sprinter replacement key

Cutting a duplicate key for VW Crafter. Actually for this collaboration between VW and Mercedes the key is a Mercedes blank, but the transponder chip inside the key is VW. The advantage of using a computerised cutting machine such as the one above is that the duplicate key isn’t just a shiny copy of a worn key – the key is cut to correct depths.

Snapped UPVC door hinge replacement

Broken uPVC door hinge being replaced. A broken door hinge typically occurs when the door is allowed to swing open in the wind. Sometimes if the same hinge cannot be sourced all 3 or 4 hinges on the door will need replacing. The reason why you can’t just replace one hinge is that unless the centreline of the hinges is the same. If off centre there will be twisting/shearing forces in the hinges.

Audi keys locked in boot

This is the lock for an Audi with keys locked in the boot in Gloucester. The vehicle is deadlocked (putting a tool down the side of the door to pull a handle/lift a button won’t work). In this case the locks don’t even work (even with the key). Somebody had either replaced them incorrectly or the connecting links had come off No option here for the customer apart from wave goodbye to one of their windows.

2 days later we had another example of a client unable to get into their Audi. They couldn’t use the remote (it had lost synch during battery change), the linkages had again come off the lock so the keys couldn’t be used either. Fortunately it was an older vehicle with manual window winders.

Saab remote repair

This is the remote PCB for a Saab that was not unlocking. The button has clearly disintegrated. We replaced the button for a new ceramic centred button and it now works fine. These black rubber centre buttons often fall to bits or the rubber perishes.

Saab remote code

Above is the ASK (amplitude shift keyed) locking signal for the Saab remote. You can see the highs and lows of the signal trace correspond to the decoded binary sequence below. The remote repeats the signal several times for a single button press. The actual binary sequence will change each time the button is pressed. This ‘rolling code’ makes the illicit capture and replay of the signal to open the vehicle more difficult to achieve. There are ways to do it – but why would you unless you’re a criminal?

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Very secure lock – but not if it’s like this.

This lock was fitted to a commercial premises. It is a Chubb 3G110 which is an excellent detainer lock. (Detainers are a bit like levers). This lock costs several times more than a normal mortise lock.

The lock was opened to change the detainers so it operated with a different key. It was immediately obvious that somebody in the past had removed all the detainers. In this condition the lock could be opened by any key that fitted into the keyhole – or even just a screwdriver or lolly stick. What would have been presumed to be a very secure lock actually had no more security than a garden gate latch.

chubb 3g100
Detainers missing from the lock case on the right. Detainers about to be fitted on the left.

New detainers were fitted to the lock and it now secure – as it was designed to be.

This lock is closely related to the Chubb 3R3F that we saw in a previous post. Access control system repair | Ross-Dean Locksmiths (ross-deanlocksmiths.co.uk) There are also other versions which use the same detainer system but with roller or spring latches.

On an unrelated subject, we’ve been called to open 3 separate Mercedes cars this week with keys locked in the boot. One of them was at 3am on the M5. Normally we might open one Merc in a whole year. Not sure why Mercedes owners are being more careless than usual at the moment.

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Our current COVID policy (2021)

Ross Dean Locksmiths remain open for emergency work. This includes persons locked in/out, unable to secure a property, or essential maintenance (e.g. difficulty locking/unlocking doors). Routine maintenance (e.g. misty windows or blown glass) should be postponed if possible until restrictions are eased.

In order to protect our customers masks/PPE will be worn where necessary. Surfaces we touch will be disinfected upon completion.

CNC car key cutting.

As usual NHS and blue light customers receive 10% discount.

(1) Ross-Dean Locksmiths | Facebookhttps://www.facebook.com/RossDeanLocksmiths

locksmith Forest of Dean, Ross on Wye | Ross-Dean Locksmiths (ross-deanlocksmiths.co.uk)

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Broken mortise lock.

Customer was unable to unlock a British Standard 5 lever mortise lock. Original keys were present. The keys were turning but the bolt was not being withdrawn. This is an indication that the bolt thrower has broken off the curtain. Normally you can manually withdraw the bolt back into the lock, but not on this occasion. The bolt was jammed solid, and the door securely locked shut.

Mortice lock opening
Faulty mortise lock with the laminated bolt cut off.

In this situation the only option was to cut spread the door/frame and cut the bolt off. The bolts in these ERA Fortress are incredibly tough. It takes a long, long time with a large disc cutter. This requires frequent dousing of the bolt with water to prevent heat building up and setting fire to surrounding woodwork.

Broken mortice lock

Curtain spring jamming the bolt in the open position.

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Rhino vehicle bollard

This Rhino vehicle bollard was either faulty – or more likely had been maliciously damaged. The key would not turn in the lock, and the lock could not be picked. Vehicles were trapped until our locksmith was able to lower the bollard for the client.

Rhino security bollard

This lock was very incredibly tough and I was very impressed by the resistance it put up. If you’re considering fitting a bollard in your driveway, a Rhino bollard is well worth a look.

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UPVC door repair

UPVC door reported as ‘difficult to lock’. This was what we found. The top hinge had been ripped completely off, leaving the door hanging on by the lower 2 hinges. This is often seen when an unrestrained door is allowed to blow in the wind against the door reveal.

Broken UPVC door hinge
Damaged UPVC door hinge requiring repair.

The screws had not only stripped out of the plastic, the end of the metal flag hinge had sheared off. This will result in difficulty locking/unlocking. Worst case scenario is the rest of the hinges fail and the door falls off, breaking the glass. In this example the door was able to be repaired and correctly aligned.

It is always worth preventing your door from swinging freely in the wind. There are a variety of ways that you can achieve this.

If you need UPVC door or window repairing in Ross on Wye or Forest of Dean areas give us a call for a quote.

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Replacement Range Rover remote

Here is an aftermarket car remote that we programmed for a Range Rover Sport. Aftermarket remotes are normally cheaper than genuine, but work just as well. If you want genuine remotes we can probably provide them too.

Range Rover remote

Often with this type of Range Rover battery the internal battery goes flat. The battery is soldered to the circuit board. This battery can be replaced if you are willing to get the soldering iron out or we can do it for you.

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Make sure your vehicle locks work! #2

If you car doors don’t work – don’t just rely on your remote. If your remotes stop working, the vehicle battery goes flat, or you lose your car keys / lock them in, then the only way into the vehicle may be by smashing the glass. An auto locksmith may not be able to help you.

If the locks are broken and the vehicle is deadlocked then no amount of bending the door open to poke something in in the gap is going to get you in. You can’t open the door by sliding a tool between the glass and the door. You are left with 2 choices – either go through the skin of the door, or break the window glass.

smashed car window

I’ve been to two Ford Transits and recently with faulty locks and the remotes couldn’t be used. The cheapest option was for the vehicle owner to smash their own glass. If you are going to smash your glass it’s advisable to completely tape the entire window up to prevent a mess like that above.

In one of the Transit examples it was the second time in 6 months the owner had to smash their own glass. If only they’d got their locks fixed the first time around.

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UPVC doors – butt hinges or flag hinges?

Double glazed doors tend to be fitted with either butt hinges, or flag hinges. Butt hinges are commonly seen on cheaper, lower spec UPVC French doors and frames. These offer little or no adjustment. Flag hinges are normally found on better quality doors and offer greater prospect for altering misaligned doors. (Metal skinned composite doors will usually have butt hinges as they do not sag, warp or as badly as UPVC doors).

UPVC door butt hinge
UPVC door butt hinge. Original fit. Doors misaligned with resultant broken mechanism.

If doors fitted with butt hinges have sagged, dropped, or were installed wonky to begin with it may be impossible to align the doors correctly. The additional strain trying to lock wonky doors will often cause the multipoint locking system to fail, jamming the door shut, or unable to lock.

Rather than replace wonky doors for a complete new set of doors/frames it is often possible (and certainly cheaper) to replace the butt hinges for flag hinges. These offer much more adjustment in all the planes and take the strain off of the locking mechanism.

UPVC door flag hinge
Original hinges upgraded to adjustable flag hinges.

We repaired these doors but replacing the original butt hinges for these flag hinges (3 per door leaf). Previously the doors had been held closed for months by nothing more than a padlock around the handles. The doors were so badly installed that the locking mechanism was broken and could not be replaced. The new hinges allowed the doors to be lined up correctly and a new working multipoint strip to be fitted.

If you are near to Forest of Dean / Ross on Wye and your UPVC double glazed doors or windows need repair or adjustment give Ross-Dean Locksmiths a call.

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Keys locked in car/boot – opened.

An auto locksmith is able to open most vehicles. In this example today in the Forest of Dean the keys were locked in the boot, and the car was deadlocked shut.

Keys locked in boot

A national breakdown service had previously attended and were unable to open the vehicle. (In their defence this car did have a particularly difficult lock to pick). The breakdown service had tried bending the door open and shoving various bits of wire in the gap but that won’t work on a deadlocked vehicle. We opened the lock without damage using the correct tools.

If your keys are locked in a deadlocked vehicle you have 3 main options – 1) your spare key, 2) an auto locksmith, 3) smashing a window.

This week alone we’ve seen 3 vehicles where the locks were damaged/not even connected and the the remote had failed/been lost or the vehicle flat. The only option the customer had was to smash a window.

If you don’t have a spare key it is an idea to keep a good close up photograph of your key on your phone. Most auto locksmiths can cut the metal part of the key from the photograph. If the lock is too stiff to turn with a delicate locksmith tool it may still be possible to turn the lock with a key.

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